Common questions answered

Prices shown are indicative based on standard configuration. Final pricing depends on customisation, brand choices (PLC, drive, etc.), specific specifications, and quantity. We issue a formal written quotation within 24-48 hours of your enquiry.

Standard terms: 50% advance with purchase order, 40% on dispatch readiness, 10% after commissioning. For repeat customers and longer relationships, we can discuss terms. Bank transfer (NEFT/RTGS) preferred.

For established customers with regular orders, we can extend credit terms typically 30-45 days post-delivery after a few successful initial orders. Discussed case-by-case.

Prices shown on the website and IndiaMART listings are exclusive of GST. GST is added per applicable rates at the time of invoicing — typically 18% for our equipment categories.

Yes, for orders of 3+ units of the same product or for project orders above ₹10 lakh, we offer volume discounts. Specific discount discussed during quotation.

We do not compete on lowest price — we compete on direct-manufacturer pricing without distributor markup. If you have a quote from a competitor, share it and we will explain our cost structure transparently.

Significantly. We design and manufacture in-house, so most products can be customised in size, capacity, brand of components (PLC, VFD, HMI), enclosure rating, communication protocol, and integration approach. Tell us what you need.

Yes, especially for SPM machines, special EOATs, and unusual control requirements. We have built leak test machines, assembly fixtures, inspection stations, and custom robotic cells from scratch.

For most custom products, single quantity is acceptable — though pricing reflects the engineering cost. For very specialised items, we may suggest design fee + per-unit pricing for predictability.

Often yes, if we can study the existing equipment. Site visit and reverse engineering possible. We typically improve on the original design where possible.

Yes. For custom orders and complete systems, we share GA drawings, wiring diagrams, and configuration documents for your sign-off before manufacturing starts.

We are a manufacturer. Inspra Machinery & Automation Private Limited is a registered Pvt Ltd company (CIN: U29309TN****PTC****37) with our own manufacturing facility in Chennai. We design, build, test, and dispatch from our own premises.

Yes, GSTIN 33**********1ZO, registered since March 2018. All invoices issued with valid GST in compliance with Indian regulations.

Primarily we serve Indian customers. Export orders are possible — please specify in your enquiry, as CE marking and export documentation requirements affect pricing and lead time.

Yes, absolutely. Many customers visit our Chennai facility before committing to larger orders. Email or WhatsApp to schedule — typically 48 hours notice.

Inspra Machinery & Automation Private Limited was established in 2017. Over 8 years of manufacturing and delivering automation equipment from Chennai.

SME and mid-sized manufacturers — plastic injection moulders, FMCG packaging, OEM machine builders, system integrators, and factories needing automation upgrades. Mostly South India, but pan-India delivery.